Customer Care

• Our best products are Portable Air Coolers, Air coolers, Air Conditioners etc. Check in our catalog.
• We have started with a Pan-India network of over 200 service providers.
• All our service providers are well-trained and highly experienced
• For quick turnaround of repairs (if any) all our service providers are equipped with inventory of spare parts.
• You can connect with our centralized Customer Care Centre through our Calling Number: 7400001799

    (9: 30 AM to 6: 30 PM – Monday to Saturday).

• Log of all service calls is maintained for an efficient and responsive service.
• An interactive system enables customers to stay updated on their queries/complaints via SMS.
• Our one year product warranty reflects our firm commitment to our products

CUSTOMER CARE NUMBER – 7400001799  (Give Name, City, Pin code, Contact No. & Serial No.)

or,

Warranty will be applicable if registration within 10 days Purchase

SMS :  < cello, name, city, pin code & serial no.> to 56677

or

CUSTOMER CARE NUMBER – 7400001799  (Give Name, City, Pin code, Contact No. & Serial No.)

or                                                                                                                         

Your feedback is important to us. Please Click Here

The following steps can help you realise better cooling from your Air Cooler:

Ensure that you have switched to Cooling mode.
Ensure there is sufficient water in the tank.
Keep windows or doors open for cross-ventilation.
We recommend replacing the pads every year by registering a request on our Customer Care Helpline: 7400001799
Cooling pads are not covered under warranty.

Please check the air cooler for the above steps before registering your request.