An intelligent, time-sensitive response system ensures you with seamless,
world-class Product Support and Customer Care.
- Our best products are Portable Air Coolers, Air coolers, Air Conditioners etc. Check in our catalog.
- We have started with a Pan-India network of over 200 service providers.
- All our service providers are well-trained and highly experienced
- For quick turnaround of repairs (if any) all our service providers are equipped with inventory of spare parts.
- You can connect with our centralized Customer Care Centre through our Calling Number: 7400001799
(9: 30 AM to 6: 30 PM – Monday to Saturday).
- Log of all service calls is maintained for an efficient and responsive service.
- An interactive system enables customers to stay updated on their queries/complaints via SMS.
- Our one year product warranty reflects our firm commitment to our products
CUSTOMER CARE NUMBER – 7400001799 (Give Name, City, Pin code, Contact No. & Serial No.)
or,
Warranty will be applicable if registration within 10 days Purchase
SMS : < cello, name, city, pin code & serial no.> to 56677
or
CUSTOMER CARE NUMBER – 7400001799 (Give Name, City, Pin code, Contact No. & Serial No.)
or
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The following steps can help you realise better cooling from your Air Cooler:
Ensure that you have switched to Cooling mode.
Ensure there is sufficient water in the tank.
Keep windows or doors open for cross-ventilation.
We recommend replacing the pads every year by registering a request on our Customer Care Helpline: 7400001799
Cooling pads are not covered under warranty.
Please check the air cooler for the above steps before registering your request.